AfricaComplaints.com » Shops, Products, Services » Complaint / review: Clicks - Uncalled for questioning from the Pharmacist | #215863

Clicks
Uncalled for questioning from the Pharmacist

I went to a Clicks shop to purchase my Arv treatment for the first time, the Pharmacist at the counter questioned me if my husband is also taking the medication, I was shocked, felt so uncomfortable for there we other customers mind you being assisted by the other pharmacist along her, I then replied to her told her he is currently, thought she was to stop, she carried on "why is he not taking medication: I replied he isnt for he is currenlty in a condition that doesnt require him to. This scene took me back to the pain and why should I disclose my husband status to her yet I had prescription at hand of what I needed. We reversed my transaction for some items werent on stock, she suggested I check with other branches but I felt I cant be using Clicks for I cannot be explaining myself to the next pharmacist. I called the branch and spoke to (Natasha) who was to address this with the pharmacist for she could see which one as I hadnt seen her name, couldnt look at her, was so uncomfortable, she was to get her to apologise to me. She also said to me Adco doent manufacture Nevirapine which was new to me as I've been getting it from the local clinic.

Date:

Company: Clicks

Country: South Africa   City: Westville Pavallion

Category: Shops, Products, Services

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