AfricaComplaints.com » Shops, Products, Services » Complaint / review: CNA - Pre-ordered magazines | #214167

CNA
Pre-ordered magazines

My husband has been ordering & getting the "Build a McLaren" magazine which comes complete with the car parts to build it firstly from Westgate CNA and then from Clearwater CNA - no problems there. We moved to Port Elizabeth at the beginning of August 2013 and personally went in to Clearwater CNA to advise them of this fact. We were told that they don't do the change of address and just to go in to CNA Port Elizabeth and carry on request the weekly magazine as usual. We arrived here on Thursday 1st August and on Monday 5th August we went to CNA Walmer Park Shopping Centre to arrange to continue getting the magazines. The staff at Walmer Park CNA have been extremely helpful and every Wednesday we go in to see if the back orders we have paid for have arrived yet and to no avail. These poor people are being given the run around by CNA Distribution centre and we cannot continue to build the car without the missing back orders of Numbers. 69, 70, 73 & 74. We want the back orders immediately and are fed up with being given the run around about "no stock", "no deliveries made to PE" etc.

Date:

Company: CNA

Country: South Africa   City: Johannesburg

Category: Shops, Products, Services

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