This is a follow up email regarding the complaint I had with you regarding my TV that Game refused to take to Samsung, because they said that you have no records from 3 months ago as you have moved premises.
I bought appliances using my Credit Card between February and March this year and kept all my receipts in my bag and that bag was and I actually reported and was assisted accordingly when collecting and game delivered some of the other appliances.
I even queried about faulty appliances and I was assured by your staff members that if anything goes wrong I can come to the shop (with the credit card I used and cellphone number everything can be printed) and I will be assisted as I have reported my ordeal of my bag being with all my receipts.
I have followed all the advise I was given regarding my faulty TV for almost a month now and I have gotten no help from your shop, and the last one was when a manager was called and he told me that he cannot help me as he doesn't have records from the old shop as the current one is new.
Please let me know where t
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