AfricaComplaints.com » Shops, Products, Services » Complaint / review: Checkers & Checkers Hypers - Worst birthday cake ever! | #192039

Checkers & Checkers Hypers
Worst birthday cake ever!

I ordered a Spiderman birthday cake for my sons birthday & was told that I could pick it up at 10:00 Saturday, the day of the party. There seemed to be a shortage of the Spiderman graphics & I was ensured by the shop's manager that this wouldn't be a problem as they would source 1 from a nearby branch or put figurines on the cake & ice the cake in the Spiderman colours should they not find one at the nearby branches. On Saturday morning I sent my husband to collect the cake at 10:00. When he got there the cake was plain white & the manager was nowhere to be found. They said they could put the figurines on but wouldn't be able to do red icing as they only have pink, so it would have to be blue & white. He then left & asked me to come sort it out. On my arrival the manager was waiting & told me they would fix the cake & come & deliver it at the Spur where the birthday party would take place. I left assured that I would get a decent cake on time for my sons birthday. The cake was delivered two hours later, it looked like my 3 year old decorated it & had so much cream & almost no sponge in it that no one at the party wanted to eat any of it, I had to throw the whole cake away!

Date:

Company: Checkers & Checkers Hypers

Country: South Africa   City: Parklands/Sunningdale

Category: Shops, Products, Services

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