Good Day.
I am absolutely disgusted with Edgars!!!
I have been retrenched in July and I went to the branch to complete a form for my insurance on my account for them to settle it and gave them proof of my retrenchment letter.
Only now they came back to me saying that the insurance are not going to pay the account due to the account that is behind! OBVIOUSLY the account in behind because I don't have a job nor money to pay the account!
I pay the insurance on a monthly basis and now they don't to pay MY account with MY money.
You leave queries and complaints on there website and they never come back to you, or if they6 do its almost a month after you have loaded them...
I have been a client for several years and I have settle my account several times and always go back to support the store and do my buying form them. Now they don't want to help me.!!!
I demand as a devoted customer that someone handles this and sort it ASAP!!
I expect an answer!!
Regards
Charlotte
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