AfricaComplaints.com » Shops, Products, Services » Complaint / review: Metro Home Centre Menlyn - Your got our money now please deliver!!! | #183489

Metro Home Centre Menlyn
Your got our money now please deliver!!!

On 2 July 2013 we placed an order for curtains to be made and installed, completion date confirmed as 25 July 2013. Three weeks later and I am still sitting with empty windows! This is Unacceptable!!!
We also placed an order for curtain rods, rails etc. including installation completion date for this order was confirmed as 4 July 2013. Installation yet to completed. I recently discovered the missing (to be installed) stainless steel rods in my garage. Instead of completing the installation the rods were dumped on my garage floor, priceless.
We have paid all goods and services in full. Total amount paid to Metro Home R102 395, 80 and we have to date not receive all of the goods and services we paid for. Stunned at Metro's complete disregard for service delivery.
3 Weeks ago Metro staff began installation and completed about a 1/4 of our order. Some of the curtains were poorly stitched and very untidy. To date we are waiting for them to come and take down the curtains and redo them as promised.
The installation and completion date for the balance of our curtains have been moved 3 times, the 3rd postponement scheduled for yesterday. Again, no show from Metro Home.

Date:

Company: Metro Home Centre Menlyn

Country: South Africa   City: Menlyn

Category: Shops, Products, Services

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