A few weeks ago my cellphone was out of my mothers pocket in the Mr Price store in Canal Walk. We had noticed someone following us but we just rushed out of the store. When we got to the car, we realized the phone had been.
Now I know there was no way I would get my cellphone back so I decided to call the store to tell them to check their cameras so that they could maybe put up a warning about this guy that the phone. I spoke to the manager who told me they do not have any cameras in store. I do not understand how the store could not have cameras when it was so big. The manager was also very nonchalant and didn't even apologize for the fact that I was troubled in his store. He tried to end the conversation as soon as possible.
I then tweeted Mr Price and I did not get a response. I continued to tweet them but they ignored me and only replied to those who had something good to say about their store. It was really frustrating to see them only respond to those people.
I then tried calling their call centre and they had me on hold for so long that I eventually just put the phone down.
I am deeply disappointed and afraid to shop at your store.
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