Hi i have been harassed by MBD about some Truworths account which is a prescribed account that forms
Anyway, I told them that am under debt Counseling and they should contact my debt counseller and they ask me a letter form my debt counseller which I did .and to stop the harassing year. However, MBD had another money-making scheme up their sleeve: it makes no difference if you make regular payments and never miss a payment, MBD makes a call and sends an SMS to remind you to not forget to make a payment! They then bill you for all this communication. This may be standard practice, but it does not make it illegal. You cannot charge me for reminders when i make regular payments and miss a payment! I will take up the matter of this account up with my lawyers and the Ombudsman. To compound the matter, the said charges are exorbitant: multiples of standard prices!
Kindly contact my debt counseller in regards my Truworths account on Julian Brown
Rapid Dispute Resolution Services (PTY) LTD
Tel 011 941-2387
Fax 08668046833
Cell 0767990149
Email [Email Removed]
Email [Email Removed]
ASTON KOCK
t: 27 12 621 4846 |
[Email Removed]
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