Hi i have been harassed by MBD about some RCS Loan account which is a prescribed account that forms part of a debtors book they bought. I have been reliably informed that the defence of prescription can be invoked on this account (and will be).
Anyway, I then decided to make a payment of R200 per month on this account to stop the harassment and i have never missed a payment for a year. However, MBD had another money-making scheme up their sleeve: it makes no difference if you make regular payments and never miss a payment, MBD makes a call and sends an SMS to remind you to not forget to make a payment! They then bill you for all this communication. This may be standard practice, but it does not make it illegal. You cannot charge me for reminders when i make regular payments and miss a payment! I will take up the matter of this account up with my lawyers and the Ombudsman. To compound the matter, the said charges are exorbitant: multiples of standard prices!
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