TO WHOM IT MAY CONCERN
I BOUGHT A LOUNGE SUITE IN JANUARY FROM HOUSE AND HOME ALBERTON. AFTER WEEK THE THE COACHES WAS MAKING A SQEECKY NOISE, SPRING IS FINISH. WE ONLY SAT ON THE ONE COACH, IT IS A SET OF 3 BUNKS. I CALLED IN COMPLAINING. I WAITED 3 WEEKS FOR THEM TO COME FETCH IT TO BE REPAIRED. I DONT KNOW WHY REPAIR BECUASE IT WAS COACHES WHY CANT THEY JUST EXCHANGE. THEN SITTING ON THE OTHER 2 THE SAME SQEECKY NOISE, I CALLED THEM TO REPORT THAT ASWELL, I HAD TO WAIT ALMOST A MONTH TO GET THE 1ST BUNK BACK. SO THEY BROUGHT IT BACK AND TOOK THE OTHER TO TO BE REPARED. AFTER 2 DAYS THE ONE THAT WAS REPAIRED IS NOW WORST SQEECKY AS IT WAS BEFORE WHEN IT WENT IT FOR REPAIRS, IT IS ALSO BULKY U SLIDE TO THE MIDDLE WHEN YOU SIT ON IT . MAYBE THEY JUST STUCK SPONGE IN. THE OTHER 2 THEY TOOK IN APRIL WHEN THEY BROUGHT THE HALF REPAIRED COACH BACK. TODATE I HAVENT HEARD ANYTHING. I HAD ENOUGH NOW. ITS SEEMS WE BOUGHT A LOUNGE SUITE AND PAID FOR IT TO DECORATE THE REPAIR SHOP. I AM TIRED. COME AND FETCH YOUR AND GIVE ME A REFUND, I AM TAKING YOU TO THE OMBUDSMAN AND CONSUMER LINE . I WANT MY MONEY BACK I DONT WANT YOUR RUBBISH, COACHES THAT MUST BE REPAIRED.
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