AfricaComplaints.com » Shops, Products, Services » Complaint / review: Homechoice - Misleaded by a Sales Consultant | #113351

Homechoice
Misleaded by a Sales Consultant

I got a call from Homechoice consultant Mid April, unfortunately i dont remember the name. As per that consultant there was a 13 piece special. I accepted that order over the phone and the infformation that he gave me he said that special cost R1400 if you buy it cash and you pay R140.00 if you pay in installments for 24 months.
The order was delivered at my workplace on the 25th of April, when i opened the order first thing I realised was that I did not like the colour, It was too bright for me, then I took the invoice, the invoice was totally different from what the consultant told me. The installment was R179 per month not R140 as per the consultant and the cash amount was R1799 not R1400 as per the consulant. On the 29th of April around 11h00 I posted the package back to homechoice because I was not happy about the order. Today its the 16th of may but I still have not heard anything from home choice about the order I sent back to them.

Home Choice I need a confirmation that you received the order.

Your urgent attention will be highly appreciated.

Thanks
Miss PP MSOMI

Date:

Company: Homechoice

Country: South Africa   City: Head Office

Category: Shops, Products, Services

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