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ATTETUTE - NO FEEDBACK regarding a returned item

COMPLAINT - I AM SO UPSET

I RECEIVED A CALL JUST NOW FROM SOME OR OTHER NO NAME NO NUMBER PERSON TELLING ME I AM IN ARREARS. I PAID R24 SHORT

I PAY EVERY MONTH THE LAST DAY OF THE MONTH VIA INTERNET AS PER YOUR RECORDS

I AM A LOYAL CLIENT FOR YEARS NOW.

I DON'T NEED RUDE UN MANNERED PEOPLE

I DROPPED THE CALL..I DON'T WANT PEOPLE TO PHONE ME ABOUT R24 AND TREAT ME AS I AM WE HAD THIS DISCUSSIONS PREVIOUSLY AS WELL

DON'T APOLOGISE BECAUSE YOUR OFFICE KEEP ON DOING THIS

I AM HIGHLY UPSET... IT IS THE 17TH TODAY I PAY EVERY MONTH THE LAST DAY OF THE MONTH VIA INTERNET IF YOU DON'T KNOW THIS BY NOW YOU WILL NEVER KNOW IT

TRAIN YOUR PEOPLE HOW TO WORK WITH CLIENTS AND ALSO TELEPHONE ETIQUETTE.

I AM VERY VERY UPSET AND WILL TAKE THIS MATTER TO HELLO PETER

ALSO THE MATTER OF YOU NOT RECEIVING MY PARCEL POSTED A MONTH AGO AS WHEN WE STARTED THE ENQUIRY ABOUT THE VACUUM CLEANER A COPY OF MY ACCOUNT WAS ATTACHED. MY ACC NR CJS WASSERMAN

THIS WAS NOW ENOUGH