AfricaComplaints.com » Shops, Products, Services » Complaint / review: Donna-Claire - Still waiting for someone to phone its been 3days | #111703

Donna-Claire
Still waiting for someone to phone its been 3days

I have been going to Donna Claire in Cresta for years now. The last 4 weeks I have been popping in because there is a top that I want but they don't have my size they still have the 5 tops there all smaller sizes that are not moving but they won't consider getting some bigger sizes in. I have spoken to other customers in the shop and they complain about the same thing Cresta seem to keep the smaller sizes only because the bigger sizes sell out very quickly. So that tells you that maybe they should keep more of the bigger sizes. I have ask them if they can order bigger sizes especially in the top that I am interested in and they say no you can order from another branch and pay R30-00 extra. What happens if I fit the top that I now have to pay R30-00 to bring in and it does not fit properly do I get my money back NO that is just another way for Donna Claire to rip off its customers. Customer Service does not apply in this case. Donna Claire Cresta need to get more bigger sizes and stop loosing money on keep stock that is not going to sell. I would really like to speak to the buyer of Cresta Branch but he just does not want to return my calls.

Date:

Company: Donna-Claire

Country: South Africa   City: Cresta

Category: Shops, Products, Services

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