TOWARDS THE END OF MARCH OR BEGINNING OF APRIL I RECEIVED A CALL ADVISING ME THAT I WAS OWING JOSHUA DOOR THAT I WAS BEHIND 3 MONTHS WITH PAYMENTS WHICH WAS A SHOCK OF MY LIFE BECAUSE I HAD NEVER BOUGHT ANYTHING AT JOSHOU DOOR. I THEN OPENED THE POLICE CASE THEN THE FOLLOWING DAY I TOOK A DAY OFF FROM WORK TO GO TO THE SHOP WHERE IT ALL HAPPENED JOSHUA DOOR FIELD STREET DURBAN. REPORTED THE MATTER TO THE MANAGER NAMED VELO SHE ADVISED ME ALL THE DOCUMENTS NEEDED FOR THEIR DEPARTMENT TO INVESTIGATE I FORWADED ALL THE REQUIRED DOCUMENTATION SHE GAVE ME A NUMBER TO PHONE FOR THE FOLLOW UP WHICH I TINK SHE SHOULD HAVE PHONED AND COME BACK TO ME SINCE THEN I HAVE BEEN TRYING TO PHONE BUT NOT GETTING ANY ANSWER FORM THEIR DEPARTMENT. I FIND THIS AS A TERRIBLE CUSTOMER SERVICE BECAUSE IF THEY HAD DONE THEIR JOB PROPERLY THE FIRST PLACE THIS COULD HAVE BEEN AVOIDED AND IMUST WASTE MY TIME BY PHONING AND MORE THAN A MONTH NOW BUT I HAVE NO FEEDBACK OF WHAT IS HAPPENING WITH THE MATTER AND MY NAME COULD GO ON BEUREA AS A BAD PAYER IF NOT ALREADY. THEY JUST DONT TINK AT THE BIGGER PICTURE AND DO NOT CARE HOW PEOPLE ARE FEELING. I WILL NEVER RECOMMEND ANYONE TO BUY AT THE SHOP!
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