ADT's handling of my previous compliant on Hello Peter was not satisfactory. Their response consisted of letting someone phone me to make an appointment to send out a technician. No phone call to discuss as they have indicated they would do. That only dealt with part of my complaint - the rest of ...
I am still waiting for feedback from ADT after their copy and paste response. Anyone out there? We received another statement that we owe them R.1005.63. I have this very "bad" habit of first wanting to know what I pay for... Their call centre staff is absolutely clueless when you phone ...
I purchased 2 x security gates from Games Gateway yesterday (20/01/13) and upon installing the second one part the the latch goes through to the steel support had no hole drilled approx 12mm in diameter. Now it's a bother to me because I had to purchase several 4mm steel bits to get this whole ...
We contacted Gareth last year in order to repair and upgrade our Security System. He arrived promising us a 5 year Guarantee on all his work - well that is if you get the work done! He installed beams incorrectly. The Gate buzzer and Intercom still does not work. The Panic Button remotes for which ...
I bought a house in March 2012 and transferred the ADT security account from the previous owner to myself. Over the next couple of months I paid the monthly debit order. In January 2013 I realised that I had technical problems with my ADT security system, I phoned ADT and they send the technician, ...
I've had a vehicle tracking device with Altech-Netstar when it stopped working after 7 months of installation. I have been making phone calls since July last year still with no solution. I have been to by the customer care personnel of Altech-Netstar who promised to send someone to come fix it. I'm ...