AfricaComplaints.com » Recreation & Entertainment » Complaint / review: Multichoice - DSTV CALL CENTRE CASE NUMBER 3727811 : BILLING ERR | #160427

Multichoice
DSTV CALL CENTRE CASE NUMBER 3727811 : BILLING ERR

On the 11th July 2013 a new DSTV satellite dish installation was made at my home. I send an email to Multichoice indicating the services I will like to subscribe to and also furnished with my banking particulars for debit order purposes.

On the 16th July 2013 I received an email from Multichoice stating that they are unable to activate services as account is in arrears for Mnet services. I was informed to make a cash payment to the amount of R199-23 to activate services.

I do not have any Mnet subscription and do not have any arrears on my account. I lodged a complaint with the DSTV CALL CENTRE as per reference number 136050650 concerning this matter.

Date:

Company: Multichoice

Country: South Africa   City: DEBIT ORDERS, RANDBURG

Category: Recreation & Entertainment

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