MADE AN MISTAKE AND PAYED R5000.00 IN TO MY DSTV ACCOUNT ON 3 JUNE, REALISED MY MISTAKE AND PHONE DTSV ON THE 10 JUNE! TOLD ME THEY WILL REFUND ME AND IT WILL TAKE 7-14 WORKING DAYS! AFTER NO RESPONSE CALLED DSTV ON THE 3 JULY, TOLD ME THE SUBTRACTED JUNE AND JULY MONTHLY PREMIUM AND CLAIM FOR R5000.00 WAS REJECTED! THAT'S ALL FINE AND I CAN UNDERSTAND THAT! PUT IN A NEW CLAIM FOR OUTSTANDING CREDIT ON MY ACCOUNT, SPOKE TO TSHEPANG! CALLED ON 15 JULY AGAIN SPOKE TO SUPERVISOR WITH THE NAME MARTIN MASIELA TOLD ME IT WOULD BE PAID ON THAT DAY OR THE 16 JULY! PHONED AGAIN ON 16 JULY TOLD ME THAT THEY CAN NOT PROMISE WILL PAYMENT WILL BE MADE! THAT BEING SAID IT IS MORE THAN A MONTH AND STIL CAN NOT GET MY MONEY BUT IF YOUR A DAY LATE ON PAYING DSTV THEY WOULD SWITCH OF OUR ACCOUNT
0 comments