AfricaComplaints.com » Recreation & Entertainment » Complaint / review: Multichoice - NO MORE SERIES??? | #158379

Multichoice
NO MORE SERIES???

Multichoice continues to rip-off their subscribers who pay for "more affordable" bouquets. I recently upgraded - and I use this term loosely - my service from Compact to Extra. Was quite happy with this until the big Series Channel shift came about. I am paying more for having my service downgraded - how much sense does that make? We were in the middle of certain series that is now only available to Premium subscribers. I'm sorry DSTV, but I am unwilling to pay that amount for TV. However, the Series channel should form part of the bouquet I have chosen - at R400 per month, I seriously expect that it does. Please advise as to what you will be doing regarding this matter - judging from the multitude of complaints received about this shift, your clients are not happy campers. Compact and Extra subscribers are just that - subscribers paying for a now limited service. Don't give me the standard response of the "NEW" shows you are bringing to Series Zone. You have, in essence, downgraded my service, yet I am paying more. Series was one of the only channels worth watching. I'm assuming my R400 subscription is good enough for you to take, then bring back the normal Series channel.

Date:

Company: Multichoice

Country: South Africa   City: DSTV Extra

Category: Recreation & Entertainment

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