Extremely disgusting service
I have been paying DSTV subscriptions since January and was asked to bring the PVR decoder in to upgrade my smart card. Same night onwards, the decoder started freezing. Reported to Hellopeter and got a lip service call from a so called assistant GM who promised to do tests on the signals from her side to check signal. I called out a DSTV approved technician at my own cost to confirm the aerial is fine. Gave details to DSTV customer care. Activated holiday decoder which works perfectly. Back to GP and decoder freezing. Called useless customer care to activate full bouquet to watch one disney channel but they activate something else with no Disney so we pay but watch nothing. I mean how much more useless can it get. CEO and management are fat cats sitting in the peanut gallery having big parties while service is to dogs. I will start a petition to have the CEO and Exec team removed by shareholders. I have enough ammo to do this so watch the press for details. Pull finger or I am exposing you to major stakeholders and unions to act to protect their jobs. No more lip service please. Just fix up your mess. Very Unhappy, misled and frustrated
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