As per my previous report, and even though the South African Law states that you may not withhold electricity from the person who rents from you even if they are in arrears with their rent (And I am not and also pay my rent monthly at least a week ahead of time), the answer Harcourts gives me is that they think I should contact the Western Cape Housing Board and that they need not follow the letter of the Law (unless I sign a contract with them if I understand correctly). So in effect "We don't care what the Law states, it is not made for us. Run to the court or wherever you want to sort this out, but we will not give you electricity even if you have paid for it and your rent is up to date. And we don't care if this is done under the Harcourts name" Or am I misunderstanding this and will you from now on be following the letter of the Law? I am so confused now. There is also a name in our Law for taking something from somebody and then not giving what was paid for. If I were in charge of a company I would want my people to try and do their best, do the right thing. Hold my company's name high. But that is just me.