I am a rgular commuter on the Gautrain service, and one of the biggest irritations is that the parking booms are seldom working. Either one, or on occassion both booms are not working! This situation is at least 3 - 4 days out of a normal work week.
Shopping centres have similar setups, so it is nothing new. You cannot compare the number of cars to a shopping centre.
How do you expect to run a business if you cannot sort out the basics?
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