I must say Home Affairs really gives appalling service and yes we complain and nothing ever gets done but then again just sitting back and accepting that service doesn't do anybody any good.
I applied for a birth certificate beginning of the yr and have been going back and forth to see if it had arrived and there was nothing then this morning I decide to go look for it only to be told that I have to pay for a reprint.
What angered me the most is the fact that I have to pay for something I didn't even receive in the first place and being told that it was printed it was printed where is it who signed for it and why do I have to pay again for your incompetent department and staff. I really did think Pinetown had improved after the so many bad service delivery they have been giving the people but it seems all they care about is shouting and treating people like animals more than humans.
Like I said I'm sure your department wont even bother responding nor looking into the matter but hey I'm a citizen that is really disgusted by this service 9 months is way too long to wait for response! and now have to pay double for something that I have not even received at all. Can I have it plz
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