I called the Call Centre regarding 2 account queries that I had. Nhlanhla answered my call, handled my query and then transferred me to the correct department regarding my other query. He understood my query and knew how to handle it. He was very friendly and efficient and knows how to work with ...
Where do I start with this terrible, disgusting branch? On my first visit I was told to wait by both assistants who were chatting to friends, then when I asked to look at the catalogue and they told me they didn't have one (really?) and was told if I want to see what is in the catalogue I must use ...
Good day Recieived good service from Clyde regards to my order and delivery was efficient. Ginelle ...
I wrote a report. you reply 7 jan... means nothing still no answer... think we have to esculate to ombudsman, i think mtn took money for something we didnt use, because to date no proof to what happened.. you said to be prioritised, what does it mean to you? ...
My father's account was put under debt review and later withdrawn as it was done without his consent. The withdrawal letter was sent to Real People on 26th Nov 2013 already but even today it is still under debt review and as such is in arrears. I have called, emailed, faxed Real People numerous ...
I reported our landline as being dead (no service) on Fri 17 Jan 2014. Ref no 470CRK170114. I phoned in (on my cellphone-at cost to me!!!) on Wed 22 Jan 2014 and was told that the fault would be escalated. A week later - 29 Jan 2014, we still have no landline!!! Every call I have had to make in the ...