I reported our landline as being dead (no service) on Fri 17 Jan 2014. Ref no 470CRK170114. I phoned in (on my cellphone-at cost to me!!!) on Wed 22 Jan 2014 and was told that the fault would be escalated. A week later - 29 Jan 2014, we still have no landline!!! Every call I have had to make in the ...
My mother has an account with you: 158693180001 she has been paying this account for over 7 years now. She has never received an account statement to show where she is sitting with the account. I find this very odd especially at this time where customers should be treated with respect. Please ...
On the second day at school at Virginia preparatory school my sons PE bag was opened by another pupil and all the contents removed. The Head Master, his teacher and Office admin are all aware what happened however I've only been contacted once about the incident (to tell me that they're ...
Last year we had a lady who made us open the incorrect business account. We then had to cancel that account and open a new one AND send through an amendment form for our debit order details which she confirmed she did. No debit went off on the 25th of December after I specifically asked our home ...
After my previous complaint about my huge account from Vodacom, and the promise from the Vodacom team that they will investigate the problem, i discovered that it was again just a promise that they did not kept, since i lodged the complaint on the 23rd of January, Vodacom clearly are not interested ...
We contacted the Spa to notify them, that we would like an additional person (6 year old boy) to join us on the weekend and for them to kindly advise what the extra cost will be. The booking consultant was very rude in the manner she spoke to me and at the end of the telephonic conversation ...