AfricaComplaints.com » Miscellaneous » Complaint / review: Aladdin Electronics - Replacing working parts/ incorrect diagnosis | #9784

Aladdin Electronics
Replacing working parts/ incorrect diagnosis

I reported my non working applaince through bosch. The technician from Aladdin electronics parow came out and said the pc board needs replacement at R750. I luckily did not pay upfront as they insisted for the work. After more than 48 hours (bosch response time) I switched on the freezer again in desperation. it is working fine now without any repair. I suspect that the unit did a reset during the off period. Either the technician is incompetent or they replace unncessary parts. I cant believe bosch still partners with them. Glad i did not pay upfront. Very bad experience. Payment issue overshadow all conversations, not service.

Date:

Company: Aladdin Electronics

Country: South Africa   City: Parow

Category: Miscellaneous

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