Prokleen
Prokleen ruined our rug

Our rug was sent away to be cleaned at Prokleen. Two weeks later it came back stained and smelling mouldy. It was sent back to be cleaned properly. Another 2 weeks later our rug would only be released once we paid and returned just as dirty and smelly as before! We were given attitude when asked where our rug was when it was not ready in time.

Not only have we paid for a service we never received, we can now throw away the rug. I will never use Prokleen again.