TO WHOM IT MAY CONCERN...
I HAVE BEEN TRYING TO GET HOLD OF YOUR CUSTOMER CARE LINE FOR THE PAST THREE DAYS ON MONDAY WHEN I PHONED I WAS PLACED ON HOLD FOR 45 MIN WITH THE VOICE IN MY EAR THANK YOU FOR YOUR PATIENCE ALL OUR AGENTS ARE STILL BUSY.
WHEN I PHONED ON TUESDAY I WAS PLACED ON HOLD FOR 29 MINUTES THEN DISCONNECTED.
WHEN I PHONED TODAY I WAS PLACED ON HOLD FOR 35 MINUTES THEN DISCONNECTED I THEN PHONED YOUR HEAD OFFICE IN CENTURION AND WAS GIVEN A NUMBER BY MERRY WHO SAID THAT I SHOULD PHONE WALTER WHO IS THE MANAGER AT THE CUSTOMER CARE CENTRE ON THE FOLLOWING NUMBER 012 401 7902 WHICH I AM STILL HOLDING ON FOR THE LAST 15 MINUTES AND I AM NOW RUNNING OUT OF PATIENCE.
I WILL NOW BE FOLLOWING THIS LETTER TO THE BEELD THE CITIZEN PRETORIA NEWS AND LODGING A COMPLAINT ON HALLO PETER IF I HAVE NOT RECIEVED A CALL FROM A MANAGER WITH IN THE CALL CENTRE WITH IN THE NEXT 15MINUTES THE TIME NOW BEING 09H13 ON WEDNESDAY 20 OF MARCH 2013.
YOU CAN CONTACT ME VIA 044 695 0573 OR MY CEL 072 125 0767.
CHARLINDA LUDEKE
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