WE HAVE NOW BEEN WAITING FOR 3 WEEKS FOR A MOBILE NUMBER TO BE ACTIVATED. THIS WAS AFTER A BRILLIANT SALES PITCH, AND PROMICES TO THE END OF THE EARTH. KNOWING THE SERVICES THAT SELLDIRECT AND TELKOM MOBILE PROVIDE - NEITHER OF THE 2 CONTRACTS MOVED FROM VODACOM, WOULD HAVE BEEN CHANGED!!!
- PHONES RING OFF THE HOCK
- WHEN PHONES ARE ANSWERED - PUT ON HOLD UNTIL THE CALLS DROP
- WAS TOLD A REPRESENTATIVE WOULD CALL US BACK - ITS BEEN 2 WEEKS, AND NO ONE HAS CALLED BACK YET
- NO CUSTOMER SERVICE
- RATES SOLD ARE NOT THE RATES CHARGED
- EXCUSES LIKE "WE WERE ON SKELETON STAFF" IN TODAYS SOCIETY - ARE UNACCEPTABLE
BIGGEST MISTAKE CHANGING FROM VODACOM TO SELLDIRECT AND TELKOM -
BE VERY WARNED PEOPLE
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