I purchased a 36 LED rechargeable lantern on 10 November 2013. It was deliver soon thereafter and my original thought was - wow! Thats pretty good service! That was until I opened the package and found a 15 LED lantern inside. Trying to log the query was a nightmare. I was sent from pillar to post and finally referred to the supplier (Calasca) to sort it out myself? After battling to log the query on the Calasca website (they don't talk to their customers -? ) i finally got a response, to which I supplied further details, and no response since then.
Eventually, on the 9 December, i received an e-mail from the MD, Glen Fine. Again I was excited that after a month I would receive the product that I paid for, but it has been almost another month and promises have simply been empty promises. Never again thank you!