On the 26/06/2013 - a debit order was processed of R399 on my account in error by Coast to coast.
Luckily I was able to get my bank to cancel the transaction and I immediately contact Coast to Coast for an answer.
I demanded that I speak the manager on duty and was put through to Diana Moodley who assured me, that she would fix this error, ensure that it did not happen again and re-reimburse the bank charges for the stopped debit order.
This morning i checked my bank account and once again I found another transaction where Coast to Coast is my money due to their incompetence.
I have been trying to get hold of them on their land line and if their staff do not answer the call rudely and drop the call on me, they continuously divert the land line number to a cell number?
If I do not get a response from Coast to Coast today, I will be opening a criminal case against them as this company needs to take responsibility when working with people's banking details and the fact that they have mine and I have never performed a transaction with them is screaming and BLUE COLLAR!
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