GOOD DAY
I BOUGHT 2 BOXES OF SMIRNOFF AND GOT A SCRATCH CARD FOR THE 'WIN SUMMERS ULTIMATE ACCESSORY' COMPETITION.
I WON A INSTANT PRIZE A PICNIC MAT. I WENT BACK TO THE PICK N PAY STORE IN CAPE GATE WHERE I BOUGHT THE SMIRNOFF TO CLAIM MY PRIZE ON THE 27TH OF DECEMBER. THEY SAID THEY WILL LET SMIRNOFF KNOW AND WILL CONTACT ME WHEN THE PICNIC MAT ARRIVES. TILL DODAY I HAVE NOT YET RECEIVED ANY RESPONSE AND HAVE BEEN BACK TO PNP 6 TIMES ALREADY AND SPOKE TO 3 DIVERGENT MANAGERS!!! I AM A VERY UNHAPPY CLIENT I HAVE BEEN A SMIRNOFF CLIENT FOR MORE THAN 3 YEARS AND I FEEL VERY SAD THAT I HAVE TO COMPLAIN, BUT I DONT KNOW WHAT MY NEXT STEP SHOULD BE. I HAVE BEEN WAITING ALMOST A MONTH FOR THE PICNIC MAD. PLEASE GET BACK TO ME AS SOON AS POSSIBLE. THANK YOU VERY MUCH.
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