AfricaComplaints.com » Miscellaneous » Complaint / review: Annique Rooibos - New ranges brought out - same price for less | #125257

Annique Rooibos
New ranges brought out - same price for less

"Annique" recently launched new ranges within their product line - with that came very steap price increases (without informing the public on their website and also the store manager did not infrom me when purchasing the products. ) and the product quility is not the same. I actually mentioned to the store manager (Somerset Mall, Somerset West) that I do not get hte same results witht he new mask as I did with the new one - her answer to me was that the product SHOULD be the same, but if I have any complaints, I should direct them to the Annique website - which does not allow one to send emails directly to them - I have to wait for a response from them first...
When I asked the consultant at the front desk when calling after I got home and realised the new packaging is 1 3rd less than the old range, she only replies saying that the new owner of Annique has ordered these changes and she cannot do anything about it.
How can a company change their product and prices and volumes and not infirm the public accordingly??

Date:

Company: Annique Rooibos

Country: South Africa   City: Pretoria

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google