Good day,
My name is Mrs. May-Louise Janari. I am very disappointed with your service. According to your records, I have not paid my Telkom account on the 4th of June 2025. However, I have proof that the amount of R1587.00 was paid at Checkers Retail Centre on the 4th of June 2025. My phone is currently suspended, which is unacceptable.
I also received an SMS on the 10th of June 2025 where Udebt denies receiving the money. I will also send Telkom an email. I need someone to contact me urgently regarding this matter. Telkom confirmed they have no communication from Udebt, but Udebt has my money. Please escalate my payment to Telkom.
Thank you.
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