I received an email from SSDA advising me that I owed R3154.03 on my ASJ Account in May-2013, to which i response via email to them advising them that I had paid R3300 (Attached proofs of payment) towards this account and infact would like to enquire about getting refunded for the overpaid amount of R147.97. I didn't and haven't to date received a response form the said company after sending numerous emails to them asking for statement accounts.
On monday 14 October 2013, i received another email this time advising me that i owe R3010.90 on the very same account, to this a called their offices, after holding for a considerable amount of time a lady answered who to my opinion did not know what the she was talking about! I advised her that i had sent numerous emails with read/receipts on them, so I know that my mails are being read. She told me that the R3010.90 is intrest charged on the account, which is plain ridiculous that i am now being charged intrest on an account i have long paid for. I have also requested on several occasions a statement of the account, that includes monies owed to ASJ, intrests charges etc to no avail.
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