Back in June I was suprised to find someone representing this law firm at my office with a debit order for me to sign for debt I had incurred for 648.00. He requested that I just sign for 200.00 a month which I was happy to do as within 4 months it would be done.
3 months later my HR department notified me that a garnish order had now been served on my salary. But now they have added some 3200.00 to the debt for their legal fees as they went to court for this order.
I then checked my bank statements as this was the only thing I could think of to do. Again I was suprised to find that the debit order was never run through the bank.
I contacted them on the letter provided to me the day I signed for the debit order. They advised that someone would call me back. After 3 days of me calling everyday someone eventually did ring me back but was not helpful at all as she could not understand what I was trying to say. Today I have managed to speak to a supervisor and was offered a discount on the account. This is not a resolution as I do not feel that I need to pay for their incompetence...
I have requested all their statements in writing via email.
I AM STILL WAITING!
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