AfricaComplaints.com » Health & Medicine » Complaint / review: Eden Cafe - Manager insults me in front of every one | #97011

Eden Cafe
Manager insults me in front of every one

My family and I were put on a waiting list, we were 5 people. The manager called us that our table is ready when we arrived at the table it was tiny an only 3 people could sit comfortably. The manager disappeared and I politely asked a waiter if we could get an extra table to fit all of us in. The waiter friendly gestured that he will help us and
moved an extra table. Then the manager came storming upon us and started yelling at the waiters "what do the think you are doing! " You cant move tables you have no right! " shocked I told the manager that I was the one who asked them to and he shouldn't yell at staff in front of customers. The manager got furious and actually said: "IS THIS YOUR RESTAURANT OR MINE? " "YOU CANT MOVE CHAIRS IN MY RESTAURANT" "THIS IS MY RESTAURANT"I couldn't believe he spoke to me this way. I have never experienced such an awful attitude by a restaurant manager/owner I was extremely embarrassed and offended.

Date:

Company: Eden Cafe

Country: South Africa   City: Eden on the Bay

Category: Health & Medicine

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