DISCOVERY VITALITY, sends you detail on how to make manual payments and then they employ incompetent staff that don't know how to locate / allocate the money to the correct member. On top of that they deny you access - HOW INCOMPETENT???
Thank you for speaking to me earlier.
Please find the bank details for Vitality manual payments:
Banking institute First National Bank
Account name Discovery Health (Pty) Ltd
Branch name FNB Corporate Account Services - Johannesburg
Branch code 255005
Account number 62029166825
Type of account Cheque
Please use reference 234797610000000005 when making a payment.
As confirmed, the payment of R136 made on 10 December 2012 will be taken towards the premium for January 2013.
Thank you for allowing me to assist with your query and you are welcome to contact us for further assistance.
Executive Relationship Manager
Tel 27 12 676 4139
Fax 27 11 539 3291
URL [URL Removed]