Camaf
Camaf

My son and I went to a ophthalmologist on the 10th of Feb an paid cash. i submited both invoices with proof of payment with a total of R1600 to the mdeical aid on the the 14th of Jan. My son's claim of R415 was paid over a week later. But my invoice of R1185 was not refunded.

i phoned the medical aid and a lady called Vaffie informed me that they paid the money to the doctor, and i must wait until the 6th of Feb for the money to be paid... over a week from now

Now i sit over a R1000 out of pocket because some incompetent accounts clerk decided to pay a clearly marked "paid in full, please refund patient" invoice to the doctor. All i'm getting now is endless apologies that do not put money back into my account

CAMAF is really