AfricaComplaints.com » Health & Medicine » Complaint / review: Arugula Bistro - Reservation were made but restaurant were closed! | #311545

Arugula Bistro
Reservation were made but restaurant were closed!

I made a reservation for a Saturday for 4 people at 6:30 at Arugula Bistro. However, change of plan on that day, so my reservation needed to be changed as well. So I had the decency to call the restaurant to change my reservation.

I called the restaurant and asked them to change my reservation to the next day, Sunday, for a table of 4 at 7:30pm.

When we arrived and the restaurant was closed on that day since 10 or 10:30am due to private function. And no one ever contacted me to inform me.

When I called and complained to their manager, I was only told that they do not trade on Sunday evenings. She did apologize, however, was not very sincere and as if she couldn't careless.

Date:

Company: Arugula Bistro

Country: South Africa   City: Shop 18 Welgemoed Forum

Category: Health & Medicine

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