AfricaComplaints.com » Health & Medicine » Complaint / review: Discovery Health - Poor, poor Service | #262836

Discovery Health
Poor, poor Service

The claims division is really a pain in the fundamental orifice. I sent through a claim and I get a email which states "Dear Member, The details on the claim you sent to Discovery Health are incomplete. Please check the dates, amounts and procedure codes and email copy to [Email Removed] or fax to .. Now my dear friend how must I know which one of the 3 items you require.

Off I go get the relevant information and submit it to receive the same email. Phone now and get told they need the invoice from the chemist with the codes.

Now I got this and make sure I have everything and send the invoice with the receipt to Claims to get an email that says there is no invoice

Please someone catch a wakeup and send back emails that inform us what is missing

Date:

Company: Discovery Health

Country: South Africa   City: Claims Division

Category: Health & Medicine

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google