I was in a car accident. The towing company phoned Outsurance for permission to tow my car. They lodged the claim immediately. Thabi helped me with everything. She told me immediately what I needed to do and even though I was still in shock and struggled, she was so patient. Very quick friendly, ...
Nedbank insists that I opened an account many years ago - before 2000 in my company's name and that I owe them money on this account. I closed that company more than 10 years ago and my account was not with Nedbank but with another bank. I have asked them to please supply me with the opening ...
Post the major lightening & thunderstorm on the 28th November 2013, we lodged a claim with outsurance for various issues. To date NO ACTION HAS BEEN TAKEN! We try to contact our claims consultant, Sibusiso Thanjekwayo leave messages & he just doesnt bother returning calls. Then try 2 ...
Hello Peter, I would like to express my disgust at the way my claim is being handled (and still not attended to) with Outsurance. I have reported a leaking pipe on my property, (which Outsurance are the Insurors for) on Wednesday Morning 08/01/14 at Approximately 08:20am. Upon numerous calls to the ...
The claims division is really a pain in the fundamental orifice. I sent through a claim and I get a email which states "Dear Member, The details on the claim you sent to Discovery Health are incomplete. Please check the dates, amounts and procedure codes and email copy to [Email Removed] or ...
In July my car broke down outside Clanwilliam at about 8 pm on a Friday evening. I called Outsurance and was assisted by Harvey who helped get my car towed and me transported to accommodation overnight. I was impressed with his follow up and the fact that my claim was settled within a few weeks. ...