I have been experiencing untold problems with the above mentioned Medical Aid, there Customer Service Agents and there service delivery, until I was contacted by Natasha Singh from Medscheme, Bonitas. Natasha has really changed my view regarding the above Medical Aid and my bad experiences in the past. She has surpassed all the Cusomer Service agents I have dealt with, in her prompt responses, feedback and resolving all my queries. I Thank You Natashs for always going the extra mile and helping me and my mom, your client, when she needed your assistance the most. THUMBS UP and a Big Thank You Natasha...
I can honestly say that your Collegues and the Customer Service Agents could learn a thing or two from you, in taking pride in what they do, delivering excellent service and not by passing the buck and their lack of interest in their clients needs.
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