AfricaComplaints.com » Health & Medicine » Complaint / review: Fedhealth Medical Scheme - They REFUSE to reimburse me! | #150605

Fedhealth Medical Scheme
They REFUSE to reimburse me!

I was hospitalised for 4 days after having undergone foot surgery at Little Company of Mary Hospital. On my discharge, they asked if I would collect my take-home medication from the dispensary at the entrance of the hospital. When I got there, the pharmacist said that my medical aid declined the claim for the meds as I had no Saving option. I did not understand immediately, but as I was in pain, I figured that I will just pay the amount, and then claim it back afterwards as I knew that my plan definitely covers up to 7days' take home meds. WHAT A MISTAKE!! On trying to claim the mere /-R1860 back, I was told in numerous written feedback emails from Fedhealth that they will not reimburse me as the medication was dispensed from the pharmacy and not added to the hospital bill. Even after getting a letter from the surgeon explaining that he prescribed the meds after my surgery they still refused to pay!!! This was the ONLY meds dispensed, so after 4 days in hospital, I struggle to understand exactly what other than "TAKE HOME" meds they think this is!?!? I have never had any problems with Fedhealth before and have suggested them to many people, but now I'm just not so sure anymore!!

Date:

Company: Fedhealth Medical Scheme

Country: South Africa   City: Johannesburg

Category: Health & Medicine

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google