AfricaComplaints.com » Health & Medicine » Complaint / review: Discovery Vitality & Vitality Mall - VitalityMobile disregards it s own T&Cs | #133436

Discovery Vitality & Vitality Mall
VitalityMobile disregards it's own T&Cs

See the extract below from Discovery VitalityMobile T&Cs.

"Existing Cell C Customers who are eligible Vitality Members may migrate to a Straight Up Package with
VitalityMobile."

When I called the number furnished (084 157 0000) I was informed my current Cell C contract is not eligible for migration because I'm paying a promotional monthly subscription price.

I read thoroughly through VitalityMobile's T&Cs and the only mention to Cell C existing customer's migrating to VitalityMobile is - "Existing Cell C Customers who are eligible Vitality Members may migrate to a Straight Up Package with
VitalityMobile."

Date:

Company: Discovery Vitality & Vitality Mall

Country: South Africa   City: Online

Category: Health & Medicine

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