AfricaComplaints.com » Health & Medicine » Complaint / review: Discovery Health - Call Centre Agents giving incorrect information | #10932

Discovery Health
Call Centre Agents giving incorrect information

I have been trying to get hold of the Discovery Health's collections department for 2 weeks now and every time I call the call centre they give me the wrong telephone numbers and when they put me through I hold on for an hour and no one answers. They promised to take me off ITC 2 or so weeks ago and I am still on there. The call was recorded when I spoke to them when I was listed but I'm sure they about it. It is affecting my credit record because they have not done their jobs.

I think it is appalling that they couldn't care about customers and I do not even owe them any money

Its pathetic that I have to put this on hellopeter for them to call me back.

Date:

Company: Discovery Health

Country: South Africa   City: Collections Department &

Category: Health & Medicine

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