AfricaComplaints.com » Health & Medicine » Complaint / review: Moto Health Care - BRACES DENIED BY MEDICAL AID DUE TO AGE | #104145

Moto Health Care
BRACES DENIED BY MEDICAL AID DUE TO AGE

I AM A LADY OF 27 AND HAVE A MEDICAL CONDITION IN MY MOUTH BECAUSE OF MY TEETH BEING SKEW. THIS IS CAUSING MY GUMS TO DETRACT FORM MY TEETH, CAUSING PERMANENT GUM DISEASE AND "BEENVERLIES". THIS AT THE END OF THE DAY WILL RESULT IN ME LOSING ALL MY TEETH IN 5-10 YEARS TIME. I'VE SEEN A DENTIST AND HE RECOMMENDED THAT I GET BRACES, AS THAT WILL RESOLVE MOST OF THE PROBLEM. WE PAY OVER R2000.00 PER MONTH FOR OUR MEDICAL AID AND THEY HAVE DECLINED THIS OPPORTUNITY FOR ME, DUE TO THE FACT THAT I AM OVER 21. NO WHERE IN ANY BROCHURE IS IT STIPULATED THAT YOU HAVE TO BE 21 OR YOUNGER TO GET BRACES. THIS IS NOT FOR COSMETIC REASONS, BUT A MATTER OF URGENCY, I WILL LOOSE ALL MY OWN TEETH. WHEN ASKING A CERTAIN MARIE WEIDEMAN, WHERE IT IS STIPULATED, SHE COULD NOT ANSWER ME. SHE SAID THAT WE MUST GET A MOTIVATIONAL LETTER FROM THE DENTIST AND THAT STILL DID NOT HELP, THE APPLICATION WAS STILL DENIED.

IT ONLY TOOK THEM 1 HOUR TO DENY THIS PROCEDURE FOR ME, BUT I HAVE BEEN WAITING 18 YEARS FOR THIS OPPORTUNITY. WE HAVE NEVER SKIPPED A SINGLE PAYMENT AND HARDLY EVER USE OUR MEDICAL AID.

I FEEL THAT IT IS VERY UNFAIR, AS WHAT WILL THEY SAY WHEN I LOOSE ALL MY TEETH!!

Date:

Company: Moto Health Care

Country: South Africa   City: SOUTH AFRICA

Category: Health & Medicine

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google