AfricaComplaints.com » Electronics and household app. » Complaint / review: Iwarehouse.co.za - Inconsistent feedback, no delivery | #326259

Iwarehouse.co.za
Inconsistent feedback, no delivery

Let me explain myself here, to make it crystal clear how incompetent you are.
Order placed on the 28th Jan
Live chat confirmed order 29th

I called today to track the order. However picked up the phone sounded like I awoke them from a deep hibernation. She couldn't help, put me through to sales. Probably went into a coma afterwards.

Now you tell me you don't have payment? No explanation, yet FNB confirmed via SMS the payment came off my credit card. I thought this was instant? Or does your system still use a Pentium 2 to process orders?
So, I originally needed my item by Friday. That's tomorrow if you want to check your calendar.

Your website confirmed delivery within 1 - 3 days.

Surely someone has enough brain power over there pick up I haven't paid and start asking questions?
Anyway, what a disgusting first experience with you. I'll never order from iWarehouse again.

Cancel my order IMMEDIATELY.
If the payment does reflect on my bank statement in the next few days I will be beyond off. So, you say you don't have payment, keep it that way. If your system/ human/ lab experiment processes a payment I will demand a return plus costs for the inconvenience.

Date:

Company: Iwarehouse.co.za

Country: South Africa   City: Tracking/ Sales

Category: Electronics and household app.

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