AfricaComplaints.com » Electronics and household app. » Complaint / review: Electro Service - CHARGED AND PAID NO REPAIRS | #310256

Electro Service
CHARGED AND PAID NO REPAIRS

ON THE 01/12/2013 I CALLED ELECTRO SERVICE FOR A TUMBLE DRIER REPAIR, ON THE 02/12/2013 A TECHNICIAN BY THE NAME OF LUCAS TELEPHONE NUMBER 073 851-4317, I WAS BILLED AN AMOUNT OF R680.00 FOR BELT, ON THE 04/12 I CALLED AND SENT HIM AN SMS INFORMING HIM THAT THE TUMBLE DRIER WAS NOT WORKING, AFTER NUMEROUS PHONE CALLS TO HIM HE FINALLY CAME OUT AND GOT THE TUMBLE DRIER WORKING AGAIN. ON THE 08/12/2013 THE TUMBLE DRIER STOPPED WORKING AGAIN, I ONCE AGAIN INFORMED HIM TELEPHONICALLY AND VIA SMS THAT THE TUMBLE DRIER WAS NOT WORKING ON THE 10/12/2013 PHONED AND REMINDED HIM AGAIN, STILL EMPTY PROMISES AS TO WHEN HE WILL COME AND REPAIR. oN THE 18/12/2013 HE FINALLY AGREED AND SENTME AN SMS THAT HE WILL COME AND REPAIR ON THE 19/12/2013 AT 12.00., HE NEVER CAME OUT TO REPAIR AND NEVER PHONED OR GAVE ANY NOTIFICATION THAT HE WAS LATE ORWAS NOT GOING TO MAKE IT, i CALLED HIM AGAIN AND HE SAID THAT HE WAS SOLLECTING THE SPARE PART THAT NEEDED TO BE REPLACED AND WOULD COME THROUGH ON THE 20/12/2013. I WAITED AND WAITED AND STILL NOBODY CAME, ONCE AGAIN I CALLED HIM AS HE NEVER PHONED OR SENT ME ANY SMS AS TO WHY HE HAD NOT COME. HE THEN NOTIFIED ME THAT THE SUPPLIER DID NOT HAVE THE PART

Date:

Company: Electro Service

Country: South Africa   City: JHB

Category: Electronics and household app.

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