This is a follow up to my previous complaint.
After almost 3 weeks of trying to use the advertised features of the television set that I purchased (which are not present as stated in the manual or advertised display), this has been tested on other units in the store, this issue is still not resolved.
A number of mails have been sent and the service has not been up to scratch.
I am now here again as I am getting no joy. Due to the fact that you are in contravention of the CPA, as the goods supplied do not have the features as advertised, should I not receive satisfactory feedback from Sony (Mailed Dean again this morning) by the COB today, I will be taking this up with the office of the consumer protection act tomorrow.
In a nutshell:
There are no home network features on the R550A 70" model TV (As stated in the manual and advertised)
MHL does not function
Sony Entertainment Network only displayed Bollywood movies.
I will be happy to send you a copy of the Consumer Protection Act should you require it.
Thank you
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