My sister wanted to Purchase a Mini I pad so we went to the Apple store in Sandton City; upon entering we were helped by a young white gentleman but my sister had to attend to a phone call. While she was busy on the phon the gentleman walked a friend out, my sister was done on the phone and we stood there waiting for someone else to take over from other gentleman. So we called out to this black guy who came to our assistance; we informed him we wanted a Mini Ipad and he gave us attitude not even asking us where the othe gentleman ended with his presentation of mini Ipad.
He stood there with a non-chalant attitude; the white guy came back and this black guy assisting us said to the other guy "I believe you were helping THESE PEOPLE" we were thrown back by this and asked him why he would refer to us as "these people" he had no answer for it.
Your staff needs to be trained on how to handle customers and should never size someone's pocket just by looking at their appearance.
We were extremely offended by his refference and we bought the Ipad and left the store.
Completely and utterly disgusted. didnt raise this sooner coz we were attending our sisters funeral.
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